Terms of Service

Last Updated: 1st of October 2024

Welcome to Ambitious Labs! By accessing or using our website, services, and products (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, please discontinue using our Services.

1. Acceptance of Terms

By using Ambitious Labs’ Services, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other agreements or policies referenced herein.

2. Changes to Terms

Ambitious Labs reserves the right to modify these Terms at any time. We will notify you of any significant changes by posting the updated Terms on our website. It is your responsibility to review the Terms periodically. Continued use of the Services after any modifications constitutes your acceptance of the updated Terms.

3. Account Registration

To access certain Services, you may need to create an account. By creating an account, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • If we suspect unauthorized access to your account, we may suspend or terminate your access to protect your data.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Services Overview

Ambitious Labs provides a range of services, including but not limited to:

  • Custom software development
  • Business process automation and workflow management
  • SaaS product development and management
  • IT consulting and digital transformation services
  • Data integration, ETL, and web scraping solutions
  • DevOps and platform engineering
  • Cloud and on-premises infrastructure management
  • API integration and microservices architecture
  • Maintenance, support, and performance optimization

5. Payment and Subscription Terms

For subscription-based services:

  • Fees are billed on a recurring basis (monthly or annually) based on your selected plan.
  • All payments are due in advance. Payments are non-refundable, except as required by law or as stated in our refund policy.
  • We reserve the right to change our subscription fees. You will be notified in advance of any changes.
  • Failure to pay on time may result in suspension or termination of your access to the Services.

6. Cancellations and Refunds

You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle, and you will not receive a refund for the remaining period. We do not provide refunds for partial months of service or unused features.

7. Intellectual Property

All content, software, designs, and other materials available on our website and through our Services are the property of Ambitious Labs or our licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Data Privacy and Security

We take your privacy seriously. By using our Services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

9. Support and Maintenance

We offer support and maintenance services to ensure the smooth operation of our software solutions:

  • Support is available via email, phone, or through our support portal.
  • For critical issues, our support team is available during specified business hours.
  • We reserve the right to limit or suspend support services if misuse is detected.

10. User Responsibilities

By using our Services, you agree to:

  • Provide accurate, current, and complete information.
  • Comply with all applicable laws, regulations, and these Terms.
  • Not engage in any activity that could harm or disrupt our Services, servers, or networks.
  • Not attempt to gain unauthorized access to any part of our Services.

11. Confidentiality

During the course of our engagement, we may share confidential information with you. You agree to protect this information and not disclose it to any third party without our written consent.

12. Third-Party Links and Integrations

Our Services may include links to third-party websites or integrations with third-party tools. We do not control these third-party sites and are not responsible for their content or policies.

13. Termination of Services

We reserve the right to terminate or suspend your access to the Services at our discretion, without prior notice, if you violate these Terms or any applicable laws.

14. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

15. Limitation of Liability

Ambitious Labs shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Services.

16. Indemnification

You agree to indemnify, defend, and hold Ambitious Labs harmless from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of your use of the Services or any violation of these Terms.

17. Governing Law and Jurisdiction

These Terms shall be governed by the laws of London/England. Any disputes arising from these Terms shall be resolved in the courts of London/England.

18. Dispute Resolution

If the issue cannot be resolved informally, it will be referred to arbitration in accordance with the rules of "London Court of International Arbitration" (LCIA). The decision of the arbitrator will be binding.

19. Contact Information

If you have any questions regarding these Terms, please contact us at:

Ambitious Labs LTD
Email: [email protected]
Phone: +44 7459 491530
Address: 4 Western Avenue W3 7UD London